How do I set my business hours and connect my calendar to Qase?

Select the days and hours you are available for clients to book appointments with you and connect your personal calendar to your Qase account

You must connect a Gmail, Outlook Office 365, Exchange or iCloud calendar to your Qase account. Your information is private, Qase can't view or access any of your calendar details.

In Qase your business hours represent the days and times that you are available for prospective clients to book a free consultation and for clients you are currently working with to book appointments.

Don't want to take any consultations or appointments on Mondays? Select the Closed check box on Monday and you will not be available. If you have other scheduled appointments during your business hours not related to Qase that will be reflected in your Qase availability, you'll only receive appointment requests when you want to.

To connect your calendar to you Qase account click on your profile image and select My Account, then Business Hours. Choose the type of calendar you use, and follow the steps to connect.

To connect an Exchange calendar:

• Click the Exchange icon 

• Enter your email address, password and Exchange server

• If you need your Exchange server information, ask your IT department or check your Outlook settings:

  • On iPhone - In Settings, select Accounts, then Exchange.
  • On a Mac -  Select Preferences, then Accounts.
  • On Windows -  Select File, then Account settings. 

To connect an iCal:

• Go to appleid.com
• Sign in with your Apple ID credentials and generate a password that will be used to establish a connection between your iCal and Qase
• Under ‘Security’ > App-Specific Passwords click ‘Generate password..’ (If you don’t see this option, make sure you have Two Factor authentication turned ON)
• Enter a password label and click Create
• Make note of the app-specific password and select Done
• Sign into www.qase.ca go to My Account > Business Hours > Click on iCal icon