Schedules change and sometimes appointments need to be rescheduled.
Billable and non-billable appointments can be rescheduled up to 10 minutes before the scheduled start time. Confirm with your client that you are rescheduling for a time that works for them too.
Not sure if you have requested enough time to meet with your client? You can also reschedule an appointment when you want to increase the duration of an appointment.
Reschedule an upcoming appointment from the case Overview page:
Select RESCHEDULE from the appointment button:
You'll be sent to the Appointments page, all you need to do is scroll down to the calendar and select the new day and time for the appointment, then SUBMIT REQUEST:
Your request is pending until the clients accepts it, send them a message to remind them to view and respond to the request.