How do I extend an appointment during a video call?

During a billable appointment with your lawyer over video call, pre-authorize additional meeting time.

When you and your lawyer have connected over video call for a billable appointment you have already accepted a request to pre-authorized payment for this appointment.

If you and your lawyer need more time to meet, your lawyer cannot bill you for any additional time unless you pre-authorize it.

During the video call you will see a warning when there is 5 minutes left on your call. To pre-authorize additional time, select the 'Extend Call Now' button:

May9-extend

If you do not extend the call, the video call will continue until ended by you or your lawyer and you cannot be billed for any additional time.